CUSTOMER CARE

Sitma consulting

Sitma consulting

01. AFTER SALES

At Sitma, the assistance and care of our customers assumes even more value for us after the sales and installation phase.
When the lines are up and running and the daily operations are critical and unforeseen, the Sitma team is strengthened to offer the support and maintenance necessary to guarantee operation, performance and continuity.
FIND OUT:
  • If you don’t know who to contact, see the section on the side
  • Quotes with clear and guaranteed rates.

Sitma after sales

Don’t you have a maintenance contract yet?
WRITE US

02. CONSULTING

For us, consultancy plays a fundamental role within the concept of assistance.
The success of our customers is also our success. We constantly study the needs that arise and we make ourselves available to evaluate solutions for improving performances. Together with our customers, we understand what services are needed and implement them.
FIND OUT:
  • We explore new types of consumable materials and study the feasibility of new finished products.
  • We structure ad hoc paths to identify the KPIs to be monitored, and together we achieve the objectives.

Sitma consulting

REQUEST YOUR CONSULTATION
CONTACT US

03. ACADEMY

The Sitma Academy provides over 50 years of know-how to train the staff who will have to use, lead and maintain our lines.
FIND OUT:
  • We organize personalized training courses, designed according to the needs of each customer.
  • Our know-how and our technologies are available in order to study and explore product innovations, make samples, demos and tests on specific request.

Sitma Academy

YOU HAVE AN IDEA BUT YOU DON’T KNOW HOW TO REALIZE IT?
WE CAN HELP YOU

01. AFTER SALES

At Sitma, the assistance and care of our customers assumes even more value for us after the sales and installation phase.
When the lines are up and running and the daily operations are critical and unforeseen, the Sitma team is strengthened to offer the support and maintenance necessary to guarantee operation, performance and continuity.

02. CONSULTING

For us, consultancy plays a fundamental role within the concept of assistance.
The success of our customers is also our success. We constantly study the needs that arise and we make ourselves available to evaluate solutions for improving performances. Together with our customers, we understand what services are needed and implement them.

03. ACADEMY

The Sitma Academy provides over 50 years of know-how to train the staff who will have to use, lead and maintain our lines.
FIND OUT:
  • If you don’t know who to contact, see the section on the side
  • Quotes with clear and guaranteed rates.
FIND OUT:
  • We explore new types of consumable materials and study the feasibility of new finished products.
  • We structure ad hoc paths to identify the KPIs to be monitored, and together we achieve the objectives.
FIND OUT:
  • We organize personalized training courses, designed according to the needs of each customer.
  • Our know-how and our technologies are available in order to study and explore product innovations, make samples, demos and tests on specific request.

Sitma after sales

Don’t you have a maintenance contract yet?
WRITE US

Sitma consulting

REQUEST YOUR CONSULTATION
CONTACT US

Sitma Academy

YOU HAVE AN IDEA BUT YOU DON’T KNOW HOW TO REALIZE IT?
WE CAN HELP YOU
Here are some good reasons why you should contact us and request a dedicated prospect:

Guaranteed priority assistance
Planned preventive interventions
Emergency interventions delivered within guaranteed times
Discounts on spare parts and additional interventions

04. CONTACTS

GLOBAL

GLOBAL AFTER SALES
service@sitma.it
+39 059 780 311

GLOBAL CONSULTING
consulting@sitma.it
+39 059 780 311

GLOBAL SPAREPARTS
spareparts@sitma.it
+39 059 780 311

WORLDWIDE

USA & CANADA
service@sitma.com
+1 651 222 2324

FRANCE & BELGIUM
sav@sitma.fr
+33 1 64835353

JAPAN
sitma@sitma.jp
+ 813 5575 3113

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